RefRo support
How can we help?
RefRo is a visual research archive and presentation studio. Use this page for product questions, feedback, and future release support.
Contact
Email brandon@brandonptdavis.com or use the contact form.
When reporting a problem, include the device model, operating-system version, what you were trying to do, and a screenshot if useful. Do not send private research images unless necessary.
Importing images
You can add images from the system photo picker, Files, Finder, supported browsers, or the open panel. Some websites limit the information included in a drag or share. If source information is missing, add it manually.
iCloud
When iCloud sync is available and enabled, RefRo uses the Apple ID signed in on your devices. RefRo’s developer does not operate a separate account system or research-library server.
Presentations and export
RefRo can prepare mood boards, reference cards, image pages, PDFs, and presentation-ready exports. Available formats may vary by platform.
Response
Support requests are reviewed by Brandon PT Davis. Please allow up to three business days for a response during development.